NuPacific Wellness & Psychiatry (“we,” “our,” or “us”) is committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website or use our services.
We may collect the following types of information:
Name
Email address
Phone number
Insurance information
Any information you submit through forms
If you become a client, we may collect Protected Health Information (PHI) as defined under HIPAA to provide care.
IP address
Browser type
Device information
Cookies and usage data
We use collected information to:
Schedule and manage appointments
Provide mental health and psychiatric services
Communicate with you regarding care
Process payments
Improve website functionality
Comply with legal obligations
We do not sell or rent your personal information to third parties.
If you are receiving clinical services, your health information is protected under the Health Insurance Portability and Accountability Act (HIPAA). A separate Notice of Privacy Practices will outline how your medical information may be used and disclosed.
Telehealth sessions are conducted through secure, HIPAA-compliant platforms. While we take reasonable precautions to protect your privacy, you are responsible for ensuring you attend sessions in a private setting.
Our website may use cookies and analytics tools to enhance user experience and monitor website performance. You may disable cookies through your browser settings.
We may use third-party tools for:
Scheduling
Payment processing
Insurance verification
Website hosting
These providers maintain their own privacy policies.
We implement reasonable administrative, technical, and physical safeguards to protect your information. However, no method of online transmission is 100% secure.
You may have the right to:
Request access to your personal data
Request corrections
Request deletion (where applicable by law)
Receive a copy of your health records
To make a request, please contact us directly.
If you have questions about this Privacy Policy, please contact:
NuPacific Wellness & Psychiatry
Email: hello@nupacific.com
Phone: (555) 123-4567
